Manton talks to Daniel about his decision to switch from Zendesk to Help Scout, and gets Daniel excited about the prospect of finally switching away from FogBugz for his own work.
Download Audio (MP3, 35 minutes)
No sponsor this week! Please consider sponsoring us, or asking your employer to do so.
Links:
- FogBugz: Daniel’s current help desk and issue tracking system.
- Zendesk: Manton’s current help desk system.
- Freshdesk: A help desk system considered by Daniel.
- Help Scout: The help desk system Manton is switching to, and that Daniel is intrigued by.
