Episode 313: While We’re Complaining

Daniel and Manton talk about digging oneself out of customer support debt, and strategies for improving the efficiency of support mechanisms. They react to Apple’s disabling of free In-App-Purchases, and speculate about whether it was intentional or not. This leads them into a re-evaluation about the risks of selling on the App Stores, and the lure of selling directly to customers.

Many thanks to our sponsor this week:

  • Linode: Cloud Hosting for You.

Links:

  • Zendesk – Customer support service used by Manton
  • Replies.io – Customer support service suggested by Daniel Alm
  • Timing – Daniel Alm’s Mac-based schedule and workflow observing app.
  • TextExpander – Mac and iOS based macro expansion utility.
  • Manuscript – Formerly known as FogBugz, used by Daniel.
  • Micro.blog Help – Manton’s blog-based knowledge base.
  • No Free IAPs? – Markus Müller-Simhofer reacts to changes in iTunes Connect.
  • MindNode – Markus’s brainstorm and mind-mapping app.
  • Acorn – Gus Mueller’s Mac paint app, offering free IAPs in the App Store.
  • Ulysses – Mac and iOS writing app offering subscription pricing.
  • Setapp – Mac-based subscription service for a fixed set of commercial apps.
  • Dash’s Year in Review – 2017 turned out to be Kapeli’s best year yet.
January 21, 2018 at 1:43 pm.

Episode 312: Unlock That Mystery

Manton talks to Daniel about just missing jury duty during a busy work week. They talk about the virtues of differentiating a product by both features and personality. Finally, they react to the Stellar cryptocurrency’s surprising value, and the potential for cryptocurrency and blockchain technology to change the world.

Many thanks to our sponsor this week:

  • Linode: Cloud Hosting for You.

Links:

  • Micro Monday Launches – Jean MacDonald announces a new convention for sharing microblog recommendations on Mondays.
  • Books on Micro.blog – Manton introduces the idea of tagging posts on Micro.blog with Emoji.
  • Stellar – Non-profit cryptocurrency which has seen its value spike recently.
  • Long Blockchain Tea – Ars Technica story about the tea that renamed itself and captured Bitcoin mania.
  • What is Bitcoin? – Late Night with Seth Myers takes on the task of explaining it, sort of.
January 12, 2018 at 12:49 pm.

Episode 311: It’s Been A Year

Daniel and Manton react to Intel’s “really bad bug.” They talk about Manton’s recent surges of PR, and balancing the desire to capitalize on that against the importance of preserving site stability. They talk about Apple’s acquisition of Buddybuild and the inherent risks of relying upon fully-hosted services.

Many thanks to our sponsors this week:

  • PDFpen: Edit PDFs with Ease.
  • Linode: Cloud Hosting for You.

Links:

  • Intel Security Bug – Article on The Verge about the newly revealed security issue.
  • 5 to 30 Percent – The Register article that tries to estimate performance impact of workarounds.
  • Amazon Echo Show – Manton’s latest Echo device.
  • Linux Page Table – Analysis of the Intel bug’s applicability to FreeBSD.
  • Micro.blog – Manton’s microblogging service.
  • Just for Fun – John Gruber talks on Twitter about Micro.blog.
  • I’d Love to Try – Kevin Rose helping to spread some social buzz about Micro.blog.
  • Now Part of Apple – Announcement from Buddybuild that they have been acquired.
  • CircleCI – Another hosted continuous integration service.
  • Consultingware – Joel Spolsky’s essay breaking down his analysis of different software markets.
  • From $50K to Free – IT World report from 2005 about the lowering of WebObjects’s price.
  • fastlane – Popular suite of tools for building and deploying apps to iOS and Android.
  • Workflow – Popular iOS app that was acquired by Apple last year.
January 5, 2018 at 2:41 pm.

Episode 310: A Non-zero Amount Of Dollars

Manton and Daniel talk about the major update to Micro.blog, and how to cope with demand as it either meets or doesn’t meet daily limits. They opine about the virtue of having a baseline product on which to build future updates. They react to Mark Gurman’s report that Apple has a plan to make it easier to bring iOS apps to the Mac, and finally, they catch up on Daniel’s post-release MarsEdit activity.

Many thanks to our sponsors this week:

  • Digimarc: The best mobile scanning solution today. The only solution for tomorrow.
  • Linode: Cloud Hosting for You.

Links:

  • Major Update – Manton announces major updates to Micro.blog.
  • WPEngine – Popular WordPress hosting company.
  • Squarespace $200 Million – News report about Squarespace’s fundraising success.
  • One User Experience – Mark Gurman breaks news of purported plan by Apple to bring iOS apps to Mac.
  • Chameleon – The Iconfactory’s example of a library aimed at bringing iOS app to Mac.
  • App Transport Security – The Apple security-minded technology that Daniel maybe shouldn’t have adopted.
  • HSTS – HTTP Strict Transport Security.
  • Let’s Encrypt – Free SSL certificate provider.
December 22, 2017 at 9:22 am.

Episode 309: Can We Turn On This Money Faucet?

Daniel and Manton catch up on MarsEdit 4’s progress a week after releasing. They talk about the anxiety and fear of making a huge mistake when releasing, and the relief of discovering you haven’t. They reflect on the effectiveness of direct email to inform existing customers of updates, and Manton looks forward to releasing Micro.blog to the public, and how much PR fanfare he should be looking to generate.

Many thanks to our sponsors this week:

  • Linode: Cloud Hosting for You.
  • Carbon Copy Cloner: Don’t let disk failure be a showstopper – make your bootable backup today!

Links:

December 15, 2017 at 8:21 am.

Episode 308: Why Is Daniel Weeping?

Manton and Daniel celebrate the launch of MarsEdit 4. Daniel shares the unlikely experience of literally weeping at his keyboard as he released it. They take stock of the challenges of getting 4.0 done, and talk about planning for a more predictable update schedule for MarsEdit 5. They wrap up the show answering listener questions about PR strategy for new updates, establishing rapport with press and bloggers, and the importance of projecting authenticity when marketing.

Many thanks to our sponsor this week:

Links:

  • MarsEdit 4 – New version of Daniel’s blog editing app for the Mac.
  • prMac – Press release distribution service.
  • Leo Laporte – Long-time booster of MarsEdit and other app’s of Daniels.
  • MacBreak Weekly – One of Leo’s many netcasts on the TWiT network.
  • Micro.blog – Manton’s microblog publishing and social networking service.
  • MarsEdit for Your Custom Blog – Ancient yet applicable advice for implementing support for MarsEdit.
  • Micropub – An open standard API for blog publishing.
  • Timetable 89 – Manton celebrates MarsEdit 4 and argues for compatibility among social and blogging apps.
  • Everythign I Have Ever Posted – John Gruber’s link to MarsEdit 4 and a nice endorsement of it.
  • IndieWebCamp Austin – Eventbrite page for the meetup that Manton is co-organizing.
December 7, 2017 at 6:12 pm.

Episode 307: Wave Of Disbelief

Daniel and Manton discuss Apple’s massive root access security flaw, Apple’s reaction to it, and what the internal repercussions at the company might be. Daniel catches Manton up on his ambition to ship MarsEdit 4 as early as next week!

Many thanks to our sponsor this week:

Links:

November 30, 2017 at 3:21 pm.

Episode 306: Unbending Wall Of Shame

Daniel commits to wrapping up MarsEdit 4 by December 1. Manton also looks towards wrapping up for a public Micro.blog release. They reminisce about Apple’s abandoned system-wide help systems, and review Daniel’s approach to going freemium with in-app-purchases on the Mac App Store.

Many thanks to our sponsor this week:

  • Carbon Copy Cloner: Don’t let disk failure be a showstopper – make your bootable backup today!

Links:

November 23, 2017 at 11:58 am.

Episode 305: Every Week I’m Adding Something

Daniel and Manton close in on committing to release dates for MarsEdit and Micro.blog. They weigh tough, last-minute decisions about keeping or cutting features. Manton admits to taking on new commitments as an event organizer. Finally, they talk about resources for teaching kids to code including App Camp, Hour of Code, and Swift Playgrounds.

Many thanks to our sponsors this week:

  • Linode: Cloud Hosting for You.
  • Digimarc: The best mobile scanning solution today. The only solution for tomorrow.

Links:

  • StoreKit – Apple’s API for in-app purchases.
  • MarsEdit – Daniel’s Mac-blased blog editing app.
  • Micro.blog – Manton’s Web, Mac, and iOS micro-blogging app.
  • IndieWebCamp Austin – Open web conference that Manton is co-organizing.
  • Release Notes – The gold standard for podcaster-organized developer conferences.
  • App Camp – App Camp for Girls fundraising campaign.
  • Hour of Code – Program devoted to giving kids a cursory introduction to programming.
  • Swift Playgrounds – Apple’s immersive, iPad-based programming education app.
  • Minecraft – The popular world-building game.
  • TinyMUD – Server-based world-building game from the 1990s.
  • Moos (object oriented MUDs) – Object-oriented variation on MUDs.
November 18, 2017 at 12:19 pm.

Episode 304: In Your Face, Literally

Manton got his iPhone X, while Daniel patiently awaits his. Daniel admits fault for having been dismissive about Face ID, and Manton concedes the iPhone 8 and X seem to be complementary hits. They talk about Daniel’s decision to migrate his web server, and weigh the merits of taking on too many tasks vs. outsourcing to experts. Finally, they talk about the fear of shipping and the consolation that only a subset of all possible customers is ever reached by the news of a major release.

Many thanks to our sponsors this week:

Links:

  • iPhone X – Apple’s newest new phone.
  • Verge Review – Video includes night-vision filming of Face ID’s IR projection.
  • Kinect – Microsoft’s 3D vision technology.
  • Wii Remote Sensor – Information from Wikipedia on the sensor’s 3D viewing abilities.
  • Face ID Skepticism – Daniel’s historically unfortunate malprediction.
  • Upgrade 166 – Including Jason Snell’s take on Apple’s recent earnings.
  • AAPL stock price – Yup. It’s past $900 Billion.
  • Red Sweater – Daniel’s main site, recently migrated to Linode.
  • Postfix – The venerable UNIX mail server.
  • Craig Hockenberry – Friend of the show who is not a friend of self-hosting.
  • Yellow Dog Linux – Manton’s 2003 web-hosting solution.
  • Ubuntu – Daniel’s 2017 web-hosting solution.
November 12, 2017 at 10:46 am.