Manton and Daniel reflect on the Core Intuition t-shirt results, talk about Sunlit’s new Flickr support, acknowledge the change of strategy at App.net, and discuss the conventional wisdom that all customers deserve to be supported.
Download (MP3, 47 minutes, 23 MB)
- Core Intution T-Shirts – Our (sadly!) ended T-shirt campaign. We’ll sell other shirts again.
- All Star Sandwich Bar – Daniel’s less-than-stellar sandwich shop review.
- Zendesk – Customer support company that won’t support Manton even though he pays.
- Unconventional Wisdom – David Smith on the importance, or not, of providing customer support.
- FogBugz – In contrast to Zendesk, FogBugz provides full support even to free customers.
- Sunlit 1.2 – Manton’s announcement of Sunlit 1.2 with Flickr support.
- App.net State of the Union – Announcement from Dalton Caldwell about changes at App.net
- It Never Died Because it Never Lived – Accidental Tech Podcast on the App.net changes.
- MLKSHK Shutting Down – Another web service making drastic changes, albeit more terminal.
- Self-Sustenance is Dangerous – Daniel’s App.net post about the value of remaining in business, even if barely.
- Twitter Muting Functionality – New API endpoints in Twitter’s API share the love of new muting feature.
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